
View the customers individual buying patterns

Manage customer accounts

Customer deposit screen

Customer orders
Customer relationship management is important, but capturing customer details can be a real chore. Fortunately, MI-Store makes it easy. Simply enter the customer's postcode, and their address will be filled in automatically. All you need to type in is their name and house number. We know that by making it simple, your staff are much more likely to use it!
Customer histories show you every transaction you've ever conducted with a customer, including sales, refunds, part exchanges, hires, rentals, repairs, etc., and shows you exactly how much profit and margin you're making with that customer.
Customer sales reports show customer activity by groups, while deposit reports show you how much money you're holding for customers, and what those amounts pertain to.
The customer accounts system allows you to operate credit accounts for customers, and to track payments, transactions, aged debts, outstanding invoices, etc. All of this power comes with the most intuitive and easy-to-use interface you've ever seen.
Then there's the customer orders system, which is a total life-saver. Track orders from the point of sale through the purchasing and delivery processes, right back to notifying the customer that the item is in stock, and handling all the hiccups in between. Customer changed his mind? Item not available? Customer wants to add to his deposit, or apply it to a different item? It's all there, and it's all simple.
Sales
Full-featured EPOS system;
Hires;
Rentals;
Repairs;
Customer Orders;
Discount by item and/or by deal;
Layaways;
Refunds;
Part exchange;
Track undelivered items;
Customer quotes;
Serial number tracking;
Barcode generation and scanning;
Margin VAT support;
Easy stock search
Stock
Real-time website integration;
Stock position;
Stock valuation;
Stocktake list;
Slow-moving stock;
Sales reports by item, category, department, product group, salesman;
ROI report;
Track margins, profits, turnover
Purchasing
Triggered reordering;
Order from mulitiple suppliers at once;
Item history at point of order;
Store and track purchase orders;
Edit/delete purchase orders after submission;
Track ordered items in stock control:
Customer order integration
Deliveries
Instant entry into stock;
Handle part fills, price changes, product changes;
Track back orders;
Simple reconciliation
Customers
Customer histories;
Full customer accounts system;
Marketing reports;
Multiple customer types;
Multiple addresses;
Identify your best customers by turnover, profit, margin, etc.
Employees
Employee performance reports;
Individual permissions settings
Financial
VAT report;
Cash book;
Credit card/finance balances;
Stock valuation